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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Beatriz Garcia

April 17, 2025

5  out of  5
rating by Beatriz Garcia
"Aura in the Bartow office is amazing, she help me with all my questions and got my family a great price a month."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
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Lorri

April 11, 2025

5  out of  5
rating by Lorri
"I have had State Farm for many years and I love them. Discounts given as well as premium payment options are extremely helpful for me. They also do everything possible to help you keep your policy up when times get hard. Keep in mind that every State Farm have different owners so I can only speak of my State Farm which is in Bartow FL. Thank you Michelle and your entire staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike McMillan

March 28, 2025

5  out of  5
rating by Mike McMillan
"More Than Just Insurance: A Truly “Great” Neighbor! Michell & Steve Githens at State Farm have been our go-to for all our insurance needs – auto, home, and business – since I started driving. They consistently provide the best insurance and customer service, and we appreciate their support for our local business, Bankers Brew Coffee. Their incredible kindness during the passing of my mother, including arranging lunch for our family, showed us they are truly exceptional neighbors. They live up to the "Like a Good Neighbor" slogan and then some! 5 stars! Thanks and God Bless this wonderful family. ❤️"
We responded:
"Thank you Mike. We appreciate the many years of trust your family has put in us to handle your insurance needs, both personally as well as your business. We love your family, and you know our entire staff is addicted to Banker's Brew!"
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John Walters

January 10, 2025

5  out of  5
rating by John Walters
"Great customer service ."
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John Cairo

December 18, 2024

5  out of  5
rating by John Cairo
"Called for a quote and Dystanie assisted to get me the coverage that best fit my needs and at an affordable price. I was able to get better coverage and save money! Thank you so much, strongly recommend!"
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Adub FMfinest

December 18, 2024

5  out of  5
rating by Adub FMfinest
"I love them.. they are awesome.. always very helpful."
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Maureen Loyd

December 17, 2024

5  out of  5
rating by Maureen Loyd
"I’ve been with Michell Githens and Statefarm for many years. The staff are always pleasant and helpful. I wouldn’t go anywhere else."
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Tiara Chunn

December 17, 2024

5  out of  5
rating by Tiara Chunn
"Helpful staff, amazing prices, and a great atmosphere! 🩷🩷"
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Todd Schirmer

December 17, 2024

5  out of  5
rating by Todd Schirmer
"Dystanie was very polite and professional and had a great Hummer also. It was pleasure working with her."
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Kaitlynn Bamberger

December 17, 2024

5  out of  5
rating by Kaitlynn Bamberger
"Lacey helped me get renters insurance and lower my car insurance. Very helpful and patient"
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Oneida Badillo

December 17, 2024

5  out of  5
rating by Oneida Badillo
"Great Insurance at a Great Price !!! And very nice and friendly staff."
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BPCompound

December 17, 2024

5  out of  5
rating by BPCompound
"Dystanie made the process super easy and she was able to cut my monthly cost in half!"
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Kelly Keister

October 24, 2024

5  out of  5
rating by Kelly Keister
"I have to brag for a moment. Michell and her staff Oura, T, Destiny are all fabulous. The are so kind when I call. If I have a issue, they work with me with great ease. I have had SF at this particular office for a long time and I wouldn't go anywhere else. We live 40 plus miles away and I still would never transfer from this office. Michelle and her staff call me when they see something. Also, just to make sure everything is OK. If you are considering State Farm, please give this office your business."
We responded:
"Thank you so much for your kind words, Kelly! It's wonderful to hear that the team has made such a positive impact on your experience. Your recommendation means a lot to us, and we're always here to ensure everything is taken care of for you!"
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Frankie Hadden

September 20, 2024

5  out of  5
rating by Frankie Hadden
"First class staff, very professional, cautious,thoughful, great team of leadership.."
We responded:
"Thank you for your kind words, Frankie! We strive to provide great service and appreciate your recognition of our efforts. Your feedback means a lot to us!"
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kenneth harrell

September 20, 2024

5  out of  5
rating by kenneth harrell
"Courteous and friendly staff. One stop place for all your insurance needs. One of the best decisions I ever made."
We responded:
"Thank you so much for your kind words, Kenneth! We're happy to hear that you found our team courteous and friendly. It's great to know that choosing us for your insurance needs has been a positive decision. We look forward to continuing to serve you!"
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Brenna Mendez

September 20, 2024

5  out of  5
rating by Brenna Mendez
"Very helpful, kind, and attentive staff!"
We responded:
"Thanks for the great feedback, Brenna! We're grateful for your 5-star review."
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Lady Dianne Watson

September 19, 2024

5  out of  5
rating by Lady Dianne Watson
"Great staff with awesome customer service. Michell is the ultimate SF agent. She is patient, kind and friendly. Her husband, Steve works with her and he is a valuable asset."
We responded:
"Thank you so much for taking the time to share your feedback about your experience with our team, Lady Dianne! We all strive to provide you with friendly, professional and thorough customer care!"
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Tracy Caruso

September 19, 2024

5  out of  5
rating by Tracy Caruso
"Always so friendly and there for you. Love Michelle’s office!!"
We responded:
"Thank you so much for your kind words, Tracy! We're so glad you feel supported and welcomed at our agency. We love having you as a customer!"
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Amy Gilchrist

September 19, 2024

5  out of  5
rating by Amy Gilchrist
"Great Service! Dystanie was very patient and friendly in explaining different coverages for my daughter’s new vehicle, Made everything so easy and in a prompt manner!"
We responded:
"Thank you for sharing your experience, Amy! We're so glad Dystanie could assist you with the coverage options for you daughter's new car. We're grateful for your review!"
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Lacey Crawford

September 18, 2024

5  out of  5
rating by Lacey Crawford
"Best State Farm office there is!"
We responded:
"Thank you, Lacey! We're so glad to hear you've had positive experiences working with our team."
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Kevin Despertt

September 17, 2024

5  out of  5
rating by Kevin Despertt
"Great professional atmosphere, very knowledgable people, and very nice, i,ll tell friends about this Statefarm in Bartow."
We responded:
"Thank you for your kind words and 5-star review, Kevin! We truly value your recommendation to your friends. Looking forward to continuing to serve you!"
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TINA SUMNER

September 17, 2024

5  out of  5
rating by TINA SUMNER
"This office has always handle everything with great customer service, i have been with this office for at least 15 years i believe"
We responded:
"Thank you for your kind words and loyalty, Tina! It's wonderful to hear that you've consistently experienced great customer service. We truly appreciate you and look forward to continuing to serve you!"
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Earl D

September 12, 2024

5  out of  5
rating by Earl D
"So I was recently shopping for some life insurance and jumping through a lot of hoops but Michelle and her staff were extremely helpful and able to work out an excellent rate. Helpful and friendly staff! Very knowledgeable about insurance and really want to help. I highly recommend them in Bartow or anywhere in Florida."
We responded:
"It is always our pleasure to be able to assist you with any of your insuarnce questions or needs! Thank you for taking the time to share your feedback and for leaving your great review! We are honored to have earned your feedback and we look forward to assisting you with ay of your insurance questions or needs for many years to come!"
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john campbell

September 11, 2024

5  out of  5
rating by john campbell
"Deborah was courteous and helpful in choosing the right coverage for me. She was patient and answered all my questions. I have better coverage and saved a lot of money by switching to State Farm."
We responded:
"Thank you for sharing your experience, John! We're glad Deborah could help you in finding the right coverage and that you were able to save money by switching to State Farm. Your satisfaction is our top priority, and we're delighted that you feel well taken care of!"
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KATIE MARKLEY

September 5, 2024

5  out of  5
rating by KATIE MARKLEY
"Great customer service. The owners and staff go above and beyond. I have not changed company’s because I can call and speak to a human that handles any and all issues !"
We responded:
"Thank you for your kind words and 5-star review, Katie! We're grateful to know you've had positive experiences working with our team."