State Farm® Insurance Agent Michell Githens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose Esquivel
February 4, 2026
5
out of
5
rating by Jose Esquivel
"Excellent customer service, they make you feel like family."
We responded:
"It's our goal to take care of you and all our customers how we would want our family taken care of! Thanks for being part of our State Farm family!"
Janai Chaidez
February 4, 2026
5
out of
5
rating by Janai Chaidez
"I had a great experience working with Yureni on my car insurance. She was super helpful, explained my policy clearly, added everything I wanted, and even adjusted my due date exactly how I needed. She made sure I had everything taken care of and asked if there was anything else she could help with. Easy to work with and highly recommend!"
We responded:
"Thank you Janai for the wonderful 5-star review! We are so happy you had a wonderful experience with Yureni on my team at Michell Githens' State Farm Agency. If you ever need anything down the road, do not hesitate to reach out—we would love to help."
Gail
February 1, 2026
5
out of
5
rating by Gail
"Dystanie was very cordial and helpful."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Cheyenne Baker
January 20, 2026
5
out of
5
rating by Cheyenne Baker
"Always a pleasure! Dystanie is fantastic"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Sharon Blackburn
January 16, 2026
5
out of
5
rating by Sharon Blackburn
"Destiny is one very savvy sales person. I called Michell Githens to sell HER something and as I was holding for Michell… Destiny asked if she could give me a quote for my auto insurance. Within 30 minutes I became a new member of the Michell Githens State Farm insurance family. Thank you so much, Destiny. Your tenacity ended up saving me more than $100 a month!!"
We responded:
"Love it Sharon! Wow, thank you for the amazing 5-star review! It means a lot to us to know that you had such a wonderful experience with my Team. Thank you so much for the 5-stars, Sharon! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here anytime. "
Alayna Whiting
January 15, 2026
5
out of
5
rating by Alayna Whiting
"Dystanie was a huge help in setting up our home and auto insurance through State Farm! Highly recommend!"
We responded:
"Hey Alayna, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon."
Haley
December 30, 2025
5
out of
5
rating by Haley
"Love everyone I have spoken to at this office. Michell knows her customers and makes an effort to speak to you when she sees you around town. It still gives that small town feel you hope to have in Bartow. Dystanie Haney was especially helpful today. She took her time explaining everything to me so I actually understand the service I am paying for. Hope I never have to use you but grateful to know I will be treated fairly if I do. Thanks for all your help today!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rebecca Vera
December 30, 2025
5
out of
5
rating by Rebecca Vera
"Excellent Customer Service!!! So very helpful and quick 🙏🏼"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Melissa Smith
December 29, 2025
5
out of
5
rating by Melissa Smith
"Dystanie Haney was very knowledgeable and helpful with all my questions. She gave great information."
We responded:
"Thank you for the 5 star review, Melissa! We truly appreciate your feedback and love serving you and your family!"
Lynn Walters
December 25, 2025
5
out of
5
rating by Lynn Walters
"Needed help in setting up my Drive Safe and Save app and Dystanie was extremely helpful in walking me through all steps . Dystanie was very professional and knowledgeable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
John Walters
December 25, 2025
5
out of
5
rating by John Walters
"Great customer service . Dystanie was amazing , patient and very understanding in helping me set up my Drive Safe and Save information. I would recommend reaching out to her for any insurance needs ."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Jason Dobbs
December 17, 2025
5
out of
5
rating by Jason Dobbs
"Edwin and the team at Githens State Farm have been great to work with! Highly recommend for any of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Robert Feinzig
December 16, 2025
5
out of
5
rating by Robert Feinzig
"Very nice service.Wonderful price. Polite and knowledgeable.Very happy with service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jenifer Silertgg
December 15, 2025
5
out of
5
rating by Jenifer Silertgg
"Excellent service !!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mary ann Virant
December 6, 2025
5
out of
5
rating by Mary ann Virant
"State farm immediately arranged for a tow truck to pull car out after sliding into a tree during A snow storm!!!’"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
James Bryant
December 3, 2025
5
out of
5
rating by James Bryant
"Excellent Service!"
We responded:
"We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
soloman Wassef
November 25, 2025
5
out of
5
rating by soloman Wassef
""I cannot recommend State Farm enough, particularly Michell Githens her and her staff was wonderful their team stood by me through a difficult time Their support during such a difficult time was invaluable. They truly made a difference and I am so grateful for their exceptional service and support. Thank you.."
We responded:
"Soloman, Thank you for your feedback. We are so sorry for your and your family's loss. I If there is anything else we can do to help, please let us know!"
Amanda Geller
November 20, 2025
5
out of
5
rating by Amanda Geller
"Dystanie has been so patient and understanding while working to get me all set up with my new auto insurance policy. I would highly recommend reaching out to her. She is so pleasant to work with and I trust that she has my best interest in mind!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Maria C
November 15, 2025
5
out of
5
rating by Maria C
"I had such a great experience with Dystanie today. She answered all my questions and was very sweet and knowledgeable. Highly recommend Michelle Githens State Farm!"
We responded:
"Thank you for sharing your experience with our agency. We’re glad to know you’re satisfied with the service you received. If you ever have any questions or need assistance, we’re here to help!"
Aaron Mahr
November 14, 2025
5
out of
5
rating by Aaron Mahr
"Aura & Michell were great to work with and put together a package of homeowners, auto, classic auto & liability saving us over 25% annually over our prior insurance. They are friendly, professional & just a phone call away when I had questions. I was also able to include sink hole coverage after an optional sink hole inspection in that reduced cost package. Aura, Michell, and of course Jake from State Farm are highly recommended over my old friend Flo."
We responded:
"Aaron, we appreciate your review! We've enjoyed getting to know you and are delighted to hear you had a great experience with our State Farm office. Thank you for choosing us to serve you. We are here for you and happy to help!"
Siramil
November 12, 2025
5
out of
5
rating by Siramil
"Gracias por la ayuda brindada. Muy amable y contesta todas tus preguntas y dudas. Gracias"
We responded:
"Gracias por tomarse el tiempo para compartir sus pensamientos. ¡Nos alegra saber que está satisfecho con el servicio en nuestra oficina de State Farm! Si alguna vez tiene alguna pregunta o necesita ayuda, ¡estamos aquí para ayudarle!"
Akhena Cross
November 5, 2025
5
out of
5
rating by Akhena Cross
"Aura A Schuler is my StateFarm agent. She is always pleasant & helpful. Exceptional & Amazing."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Salathiel Carter II
October 30, 2025
5
out of
5
rating by Salathiel Carter II
"Always greater with a warm welcome and great customer service. Destiny was very helpful answering all my questions I had about my policies."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Debby Eulo
September 26, 2025
5
out of
5
rating by Debby Eulo
"Friendly staff. Always polite and helpful"
We responded:
"Debby, Thank you for your 5-star review! My State Farm team and I are always happy to help!"
Finny Joy
September 25, 2025
5
out of
5
rating by Finny Joy
"Edwin was really great to work with and helped me with my car and home insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We're happy to help!"