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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debby Eulo

September 26, 2025

5  out of  5
rating by Debby Eulo
"Friendly staff. Always polite and helpful"
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Finny Joy

September 25, 2025

5  out of  5
rating by Finny Joy
"Edwin was really great to work with and helped me with my car and home insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Latosha Collins

September 25, 2025

5  out of  5
rating by Latosha Collins
"I really enjoyed coming to the State Farm office the other day they also treat you with respect and also know exactly how to help with your needs, they listen very well . I will also recommend my State Farm office to anyone please go see Michell Office . My agent Edwin is the best I been dealing with him for years now ."
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Lianys Delgado

September 19, 2025

5  out of  5
rating by Lianys Delgado
"Edwin is the best. ☀️☀️☀️☀️"
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E Herrera

September 3, 2025

5  out of  5
rating by E Herrera
"Aura was very knowledgeable about the insurance I needed ,She was very nice and professional. Had a great experience buying insurance from her and State Farm. The other time other agents quoted me they didn't sell me but Aura nailed it this time. Thank you Aura ,my daughter and me enjoyed the time in your office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeff Goff

August 29, 2025

5  out of  5
rating by Jeff Goff
"Michelle has been our insurance agent for a very long time, and we have always enjoyed close attention to our needs and changing situations from she and her entire staff. They're always attentive and professional - this is among the best business relationships we've ever been involved in."
We responded:
"Jeff, we appreciate your review! We enjoy serving your family and watching your kids and grands grow up. We are always here for you!"
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Thomas Radford

July 10, 2025

5  out of  5
rating by Thomas Radford
"Lacy was very helpful to me navigating the process of changing insurance from Ohio to Florida."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rick Jansen

July 3, 2025

5  out of  5
rating by Rick Jansen
"The entire staff is always kind and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashley Goff

June 27, 2025

5  out of  5
rating by Ashley Goff
"If you are looking for great service and friendly staff, you should go see Michell Githens at State Farm in Bartow. Dystanie Haney was excellent on helping us decide which policy would work best for us."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sean Serdynski

May 31, 2025

5  out of  5
rating by Sean Serdynski
"Amazing customer service. Very knowledgeable on the insurance world. Conveniently located on West Main Street in Bartow Florida. Best of all they saved me ! That is worth a five-star review 😀"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Randy Halsey

May 28, 2025

4  out of  5
rating by Randy Halsey
"Dystanie was a pleasure to work with. Very professional and courteous."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. Let us know how we could've provided 5 star service."
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Mallery Gibson

May 3, 2025

5  out of  5
rating by Mallery Gibson
"Michell Githens Office Staff is always informative, nice, friendly, and professional. Never had I had a bad experience. From them making sure my Daughter was okay after an accident and making sure the other party handled things correctly. What a wonderful, caring Team."
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Beatriz Garcia

April 17, 2025

5  out of  5
rating by Beatriz Garcia
"Aura in the Bartow office is amazing, she help me with all my questions and got my family a great price a month."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
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Lorri

April 11, 2025

5  out of  5
rating by Lorri
"I have had State Farm for many years and I love them. Discounts given as well as premium payment options are extremely helpful for me. They also do everything possible to help you keep your policy up when times get hard. Keep in mind that every State Farm have different owners so I can only speak of my State Farm which is in Bartow FL. Thank you Michelle and your entire staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike McMillan

March 28, 2025

5  out of  5
rating by Mike McMillan
"More Than Just Insurance: A Truly “Great” Neighbor! Michell & Steve Githens at State Farm have been our go-to for all our insurance needs – auto, home, and business – since I started driving. They consistently provide the best insurance and customer service, and we appreciate their support for our local business, Bankers Brew Coffee. Their incredible kindness during the passing of my mother, including arranging lunch for our family, showed us they are truly exceptional neighbors. They live up to the "Like a Good Neighbor" slogan and then some! 5 stars! Thanks and God Bless this wonderful family. ❤️"
We responded:
"Thank you Mike. We appreciate the many years of trust your family has put in us to handle your insurance needs, both personally as well as your business. We love your family, and you know our entire staff is addicted to Banker's Brew!"
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John Walters

January 10, 2025

5  out of  5
rating by John Walters
"Great customer service ."
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John Cairo

December 18, 2024

5  out of  5
rating by John Cairo
"Called for a quote and Dystanie assisted to get me the coverage that best fit my needs and at an affordable price. I was able to get better coverage and save money! Thank you so much, strongly recommend!"
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Adub FMfinest

December 18, 2024

5  out of  5
rating by Adub FMfinest
"I love them.. they are awesome.. always very helpful."
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Maureen Loyd

December 17, 2024

5  out of  5
rating by Maureen Loyd
"I’ve been with Michell Githens and Statefarm for many years. The staff are always pleasant and helpful. I wouldn’t go anywhere else."
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Tiara Chunn

December 17, 2024

5  out of  5
rating by Tiara Chunn
"Helpful staff, amazing prices, and a great atmosphere! 🩷🩷"
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Todd Schirmer

December 17, 2024

5  out of  5
rating by Todd Schirmer
"Dystanie was very polite and professional and had a great Hummer also. It was pleasure working with her."
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Kaitlynn Bamberger

December 17, 2024

5  out of  5
rating by Kaitlynn Bamberger
"Lacey helped me get renters insurance and lower my car insurance. Very helpful and patient"
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Oneida Badillo

December 17, 2024

5  out of  5
rating by Oneida Badillo
"Great Insurance at a Great Price !!! And very nice and friendly staff."
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BPCompound

December 17, 2024

5  out of  5
rating by BPCompound
"Dystanie made the process super easy and she was able to cut my monthly cost in half!"
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Kelly Keister

October 24, 2024

5  out of  5
rating by Kelly Keister
"I have to brag for a moment. Michell and her staff Oura, T, Destiny are all fabulous. The are so kind when I call. If I have a issue, they work with me with great ease. I have had SF at this particular office for a long time and I wouldn't go anywhere else. We live 40 plus miles away and I still would never transfer from this office. Michelle and her staff call me when they see something. Also, just to make sure everything is OK. If you are considering State Farm, please give this office your business."
We responded:
"Thank you so much for your kind words, Kelly! It's wonderful to hear that the team has made such a positive impact on your experience. Your recommendation means a lot to us, and we're always here to ensure everything is taken care of for you!"